emotional intelligence
The Human Side of the Kaizen Event - 11 Questions for Lean Leaders
Yesterday, Defense Industry Daily posted the first half of an article which I co-wrote with Chuck Wolfe, "Want an Effective Kaizen Event?
Stretch, Don't Break - 5 ways to grow your people
Mihaly Csikszentmihalyi, the renowned Hungarian psychology professor is noted for, among other things, his research on work and flow (continuous flow from the perspective of the worker being