Undercover Hospital Sensei's Diagnosis - "Healthcare is Broke" [guest post]
Normally, I introduce the guest post author at the conclusion of the post. However, this one needs a little pre-post explanation. Believe me.
The name "Gemba Tales" is borrowed from Mark Hamel's two Shingo Prize-winning books, Kaizen Event Fieldbook and Lean Math within which there are dozens of tales. Each tale is based upon the experienced (some successful, some not) of the author and other lean practitioners and shared for the purpose of providing insight into the application of certain lean concepts. The purpose of this blog is really no different, just a bigger community for sharing and learning.
Normally, I introduce the guest post author at the conclusion of the post. However, this one needs a little pre-post explanation. Believe me.